Shipping & Policies

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.


Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Digital downloads

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

How do I download a purchased pattern?

Downloads are available once your payment is confirmed. It may take a few minutes for your download link to be sent to you.

You should receive an email with a link to your download included.

If you have an Etsy account, you can also download using these steps:

1. On a laptop, desktop computer, or mobile browser, log in to your Etsy account (you can't download a digital pattern through the Etsy app)
2. Click on "you" (top right)
3. Choose "Purchases"
4. Find the order. Click on "Download Files"

What skill level am I?

MADISON MARIE is a brand focused on encouraging others to join the maker community and experience the benefits of knit & crochet with simply designed patterns and kits.

All projects will require a skill level of beginner or easy. Beginner includes complete beginners just learning how to knit or crochet. Easy includes confident beginners + those who have some experience with completing knit or crochet projects.

Check out Knitting 101 + Crochet 101 at for project help and how-to's.

Can I resell finished pieces made using MADISON MARIE patterns?

Yes, you may resell finished pieces made using MADISON MARIE patterns with pattern credit.

© MADISON MARIE; All rights reserved.